OUR SHIPPING POLICY
All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 12:00 pm EST through Sunday, or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days and you will be notified.
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DELIVERY & RETURNS
We personalize and ship most items to arrive in 7-10 business days. We ship via major carriers throughout the United States & Canada only. Customized items are non-returnable. Returns are only allowed if item(s) are defective in quaility.
DELIVERIES TO HAWAII, ALASKA AND CANADA
Deliveries to Hawaii, Alaska and Canada are subject to an additional fee per delivery address. Canada deliveries will have an additional fee of $8.99 and Hawaii/Alaska will have an additional fee of $15.99.
OUR GUARANTEE
Our goal is to offer only the finest personalized gifts available, ones that will create lasting memories and provide years of enjoyment.
If your order is not 100% free from defects in materials and workmanship, please contact our customer service team via chat, email beautifulthingzshop@gmail.com arrange a replacement .
SHIPPING CHARGES
We calculate the appropriate shipping charges based on a number of factors, including time of year and delivery location. The amounts below can be used as a general guide for delivery charges. Once we have all of the delivery information, we'll calculate the actual charges and display them on the final page of the checkout process, so you can fully review them before submitting your order.
Standard Delivery: $2.99 - $24.99
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Cutomer Support: beautifulthingzshop@gmail.com